Sharon T.'s review of ADCO Media Corporation

ADCO Media Corporation

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Complaint Posted 9/29/2010
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Review 9/29/2010
I have spent a year looking into ADCO Media and I am here to tell you it are NOT what they tell you! PERIOD! They most often do provide the paper ad but it might take up to six months and you may have to redo it several times(the art work is done by one of the office staff Chris who does many other things at the office). One fact is that Comcast (owned and operated by the NCC and provides 90 some percent of all cable ads in the US) has terminated all advertising with ADCO Media as of Dec. 2009. In an effort to cover their butts, ADCO has snuck on Comcast under another name called American Home Today and I'm sure they will continue to change names to get onto Comcast.
The Problem is....most ADCO contracts require for 20 cable ads...( VERBALLY promised 30 seconds). Where they are STILL breaking contracts is when they do not book "guaranteed" ads with Comcast. They actually book "UNGUARENTEED" time slots or otherwise known as "Direct Response" ad space. This results in many ads not actually running or possibly a few may run for 5 seconds or so with no guarantee how many times. Comcast reps consider them “FILLER ADS”. THIS IS A RIP OFF AND NOT WHAT YOUR CONTRACT STATES. THE WORST PART IS AFTER YOU GO THROUGH ALL THE TROUBLE (which takes a lot of hours and digging to get details from Comcast if you can figure what name they used to even sneak ads onto Comcast), ADCO in turn wants to only give you a refund of $100.00 or $200.00. They mislead you upon selling you the ads. You think that the money is going to your expensive (20 ads at 30 sec. each) Cable ads but it is not. It is their PROFIT!!! You actually get (if any) the cheapest ads available at 5 seconds or more and most likely not 20 of them and they keep the rest of the money from your ads that didn’t run. This is a breach of contract.
I have confirmed this with Comcast and the NCC as of July 2010. If you need to check call yourself and confirm with Comcast Spotlight and the National Cable Commission (California),that ADCO and American Home today purchase and run "Direct Response" ads and not guaranteed ads. They can actually tell you how few seconds and how few times your ad did or did not run. They are usually combined with a few other companies onto ONE 30 second run at a few seconds per company which makes your ads difficult to find and makes it APPEAR that ADCO is running 30 second ads. REMEMBER, these most times do not run 20 times each as contracted.

 
 
 
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Additional Business Information
Hours   Phone   (818) 345-6994 Address   17835 Ventura Blvd., Suite 209
Encino, CA 91316
Website   http://www.adcomedia.com Email  
Contact   Gary Levine Other  
 
 
 
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