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Review 7/30/2011
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Let me add my voice to the chorus of compliments. Came here to get an estimate when someone banged into me. Daniel treated me like a human being instead of some chick who knew nothing about cars. Major plus! Gave me a written estimate and a time of about 2-3 days.
After the accident-causer ok'd the estimate, I brought the car back Monday morning. Car was ready on Wednesday, as promised. Another plus! Moreover, they called to say it was ready and I didn't have to call them! Major plus! Can't remember the last time an auto repair shop called to tell me my car was ready without my having to stalk them.
Man whom I thought was loitering outside saw me loitering and asked if I was being helped. Another plus!
And when they brought my little Candy out, she was gleaming! Looked brand new and shiny which means they washed her! Major, major plus!
I almost took away one star for one thing: When they gave me the estimate, they asked me if insurance was involved. Why should that matter? Did they jack up the price because they knew I wasn't paying? I hate that kind of crap. But they were so decent in all other respects that I'm going to give them the benefit of the doubt and assume they were asking for curiosity's sake. And heck, I'm no Marxist. (Have you seen where I eat and shop?) Let them make money where they can because it is a business, after all, and the money they make on this deal maybe enables them to give you a better deal if you're paying out of your own pocket.
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