Melissa L.'s review of Freedom Debt Management, Inc.

Freedom Debt Management, Inc.

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Customer Reviews & Ratings
Complaint Posted 8/4/2009
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Review 8/4/2009
I was very happy working with Freedom Debt until I had one last creditor to pay off, which started a cycle of never getting any more reports or calls from them, then I started getting demands for payment from the creditor! Under the stress of creditor calls, I made extra payments to them. Even though I continued to make payments through Freedom Debt, now that the creditor is paid off, they WILL NOT REFUND the enrollment fee promised in the beginning of the contract. They say I did not complete the program as stated to recieve that incentive refund.
I would never work with this company again. You are better off trying to work with your creditors directly.
Not only did they keep the "enrollment fee" which I thought was going to creditor accts.in the beginning. They also kept like 15-20% of each of my monthly payments for themselves.
 
 
 
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Additional Business Information
Hours   Monday thru Thursday 9am-8pm EST Friday 9am-3pm EST Saturday by appointment only Sunday closed Phone   (800) 801-1915 Address   941A Clint Moore Rd.
Boca Raton, FL 33487
Website   http://www.FreedomDM.org Email   tonyj@freedomdm.org
Contact   New Contact Other  
 
 
 
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