Mary L.'s review of Gill Auto 76 Service

Gill Auto 76 Service

         
Customer Reviews & Ratings
Complaint Posted 8/6/2009
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Review 8/6/2009
Watch out for these guys! We found out about this place from a Penny Saver coupon for $14.95+ fees (deceptive ad, very fine print). When we got there, we could tell some shady stuff was going on. He said there would be license fees, yada-yada-yada. I asked how much for the grand total for a smog, and I was told $60.00. They were very rude, and taking an unusually long time to get this service done. It took about 1 hour, and then they motioned for us to come over, and that the test was done. They took our payment, as if everything was fine, and then after they put the charge through they told us it didn't pass, and that we needed a $75.00 diagnostics test to find the reason for failure. We found out that it was just running too rich (wonder if anyone messed with the fuel injection?). The reason why you are not seeing more bad feedback is that it's located deep in the East Side where many of their clientele probably aren't use to providing feedback on the web. This place use to be called Le Bous Union 76 Station years ago, and now it's called KPAN SINGH'S Unocal 76 Station (sometimes shown as Gils in ads) -- so be aware of the change of ownership. If I could give a lower rating I would. This rarely driven vehicle passed smog with no problems 2 years ago. We are considering this a loss and will be taking our business elsewhere, especially after reading feedback from another site that gave them poor marks (more than one customer). This station makes you feel distrust, and make you wary of other shops. They give auto mechanics a bad name. Don't be taken! Learn from our mistake, and take your business elsewhere. Consumer beware!!!!
 
 
 
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Additional Business Information
Hours   Phone   (408) 272-1776 Address   1100 S White Rd
San Jose, CA 95127
Website   Email  
Contact   Other  
 
 
 
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