julie s.'s review of Quick Lane

Quick Lane

         
Customer Reviews & Ratings
Review Posted 12/15/2010
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Review 12/15/2010
My check engine light went on so I took my car in. The staff, especially Jesse, was very attentive and customer focused.

He explained the diagnostic plan and the estimated amount. The technicians needed a day to run the tests so I ended up getting a rental car through their contract, Horizon, which made for a convenient and easy rental (when does that ever happen......)

Jesse called me the next morning to explain the damage. It is never easy to hear but he was very thorough with this explanations. He took the time to be polite and answered all my questions.

They offer a rewards program (the more you go, the more $ is discounted) which is nice.

I will return thanks to the good customer service and speedy technicians.
 
 
 
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Additional Business Information
Hours   Monday thru Friday 7:00 - 7:00 p.m. Saturday & Sunday 8:00 - 5:00 p.m. Phone   (818) 623-5239 Address   5500 Lankershim
North Hollywood, CA 91601
Website   http://www.quicklane.com Email   allen@sunriseford.com
Contact   Michael Allen Other  
 
 
 
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