K-TRON's review of R & J Technology

R & J Technology

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Customer Reviews & Ratings
Complaint Posted 10/6/2007
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Review 10/6/2007
RJTECH is a great company. They offer solid and very affordable laptops. I have purchased the Clevo D900K, and I love it. It is insanely fast and it is very reliable. After 3 months of owning it, my graphics card died because it was a defective unit. I talked to one of the tech guys on the phone and I was able to send him just my graphics card and not my entire system. They received my graphics card, and in two weeks, I had a new one in my hands. Every email which I sent to them with numerous questions had been answered. RJTECH is a great site, and If I ever buy another laptop, I will buy through them. It has been a great experience going through RJTECH, and I hope everyone else's is. RJTECH is truly a great company which cares about the consumer. UPDATE: Unfortunately RJTECH deals with this separate facility known as repairmaster for there extended warranties. I was quoted and told to send my defective parts to places all across the United States. After being told my dead motherboard was perfectly fine even though it was burned and known defective, they refused to replace parts. Because of this I had to buy used D900K parts from different vendors such as Alienware and Z-TRONICS. I highly advise not buying there additional warranty through repairmaster. Just google repair master and you will find thousands of stories about repair master never fixing anything, and in some cases stealing components and swapping in lesser grade ones.
 
 
 
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Additional Business Information
Hours   Phone   (909) 396-9140 Address   3428 Falcon Ridge Road
Diamond Bar, CA 91765
Website   http://www.rjtech.com Email   info@rjtech.com
Contact   Richard Wu Other  
 
 
 
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