Gabriel M.'s review of Rhino Mart Wholesale Distribution

Rhino Mart Wholesale Distribution

         
Customer Reviews & Ratings
Complaint Posted 10/2/2010
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Review 10/2/2010
Rhinomart has very poor and unresponsive customer service. I made a complaint about 2 cases(60 pc each) of gloves which were damaged. They misread my signed return form and credited me for 2 pairs of gloves. Then when I tried to correct them, they asked me to photograph 120 pairs of gloves in order to get my return processed. The issue with the gloves is apparent to the touch, so cameras cannot capture it, also asking the customer to take 120 pictures of damaged merch is ridiculous. I also stated the time sensitivity of the items because they were for October holiday month long sales, which they did not respond to. Rhinomart is a very irresponsible company.
 
 
 
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Additional Business Information
Hours   Phone   (909) 287-0911 Address   14175 Telephone Avenue Suite R
Chino, CA 91710
Website   http://www.rhinomart.com Email   sales@rhinomart.com
Contact   Drawlon Tsang Other  
 
 
 
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